Faults and error codes · scissor lift
Haulotte Compact 14 service: faults and error codes
The most common faults of the Haulotte Compact 14 (scissor lift) with the likely cause and the way to diagnose them, and below the Haulotte error codes with explanations. RK Rental services the Haulotte Compact 14: repairs, maintenance inspections and preparation for UDT inspections (UDT is the Polish Office of Technical Inspection), parts and service life assessment.

Haulotte Compact 14: machine data
- Type
- scissor lift
- Working height
- 13.75 m
- Platform capacity
- 320 kg
- Drive
- Electric
- Error codes in the database
- 26
Compact 14 machine card →Compact 14 manuals and parts catalogue →Haulotte parts →
The information below is diagnostic and indicative. Repairs, calibrations and clearing of fault codes are carried out by a qualified service technician, according to the manual for the specific serial number of the machine. A machine with an active fault code must not be used until the cause has been removed.
Haulotte Compact 14 technical data useful for service
Weight and dimensions decide how the machine is transported to a workshop, while the tyres, battery and drive decide which parts are needed. When you report a service job, please also give the serial number from the rating plate.
- Platform height
- 11.75 m
- Machine weight
- 3,070 kg
- Platform dimensions
- 2.4 × 1.17 m
- Transport dimensions (L × W × H)
- 2.5 × 1.2 × 2.72 m
- Extension deck
- 0.92 m
- Drive
- 2WD
- Tyres
- Non-marking
- Use
- Indoor
- Number of persons
- 3 indoor
- Platform Length
- 2.4 m
- Platform Width
- 1.17 m
- Transport Height
- 2.72 m
- Ground Clearance
- 12.5 cm
Most common Haulotte Compact 14 faults
Platform will not raise or lower
- Likely cause
- Discharged battery, an active fault code blocking the function, platform overload or a faulty valve or solenoid valve of the pump.
- Diagnosis / how to fix it
- Check the battery voltage, read the fault code and remove any excess load from the platform.
Machine will not drive
- Likely cause
- Joystick not in neutral at start-up, an active tilt sensor blocking driving at height, or a controller communication error.
- Diagnosis / how to fix it
- Set the joystick to neutral, lower the platform, level the machine and read the fault code.
Tilt alarm
- Likely cause
- Working on uneven ground, or a mis-adjusted or damaged tilt sensor.
- Diagnosis / how to fix it
- Place the machine on level ground; if the alarm does not clear, a service technician calibrates or replaces the sensor.
Platform overload
- Likely cause
- Capacity exceeded or a load sensor out of calibration.
- Diagnosis / how to fix it
- Remove the excess load; if the error remains, the load cell must be calibrated at a service centre.
Weak or short run time on the battery
- Likely cause
- Sulphated or worn cells, a faulty charger, corroded or loose terminals.
- Diagnosis / how to fix it
- Measure the cell voltages, check the charger and terminals and replace the batteries if necessary.
Will not extend to full height (pothole protection)
- Likely cause
- The pothole protection bars have not deployed, or the deployment sensor is damaged.
- Diagnosis / how to fix it
- Inspect the pothole protection mechanism and its sensors.
No control from the upper control box
- Likely cause
- Loss of communication between the platform and the chassis: a chafed cable, corroded connectors or a faulty controller.
- Diagnosis / how to fix it
- Test from the lower control box and check the coiled cable and the connectors.
Soft hydraulics, or the platform slowly descends
- Likely cause
- Worn cylinder seals, air in the system, contaminated oil or a leaking holding valve.
- Diagnosis / how to fix it
- Check the oil level and condition and the tightness of the system; repair at a service centre.
Haulotte Compact 14 error codes: 26 codes explained
Newer Haulotte machines (HA/HT series on a CANbus) use codes in the format Fxx.yy shown on the lower control box display (Activ'Screen); the letter next to the code is the fault type: A = active, D = detected. Older electric scissor lifts (Compact, Optimum) have a ZAPI controller and AL/EP codes.
Below you see the code and the original manufacturer's message. Open a code for the likely cause, what you can check yourself and when to call service.
- AL01ZAPI alarm AL01
- AL06ZAPI alarm AL06
- AL10ZAPI alarm AL10
- AL13ZAPI alarm AL13
- AL32ZAPI alarm AL32
- AL37ZAPI alarm AL37
- AL38ZAPI alarm AL38
- AL49ZAPI alarm AL49
- AL53ZAPI alarm AL53
- AL60ZAPI alarm AL60
- AL62ZAPI alarm AL62
- AL73ZAPI alarm AL73
- AL74ZAPI alarm AL74
- AL75ZAPI alarm AL75
- AL78ZAPI alarm AL78
- AL79ZAPI alarm AL79
- AL80ZAPI alarm AL80
- AL90ZAPI alarm AL90
Source: Haulotte Maintenance Book HA16 RTJ / RTJ O / RTJ PRO (4000865070) and Compact 8–14 (4001181580, ZAPI alarms).
All Haulotte codes of this control system: list and search →
Do you have a fault or an error code on your Haulotte Compact 14?
Our service team will read the code, diagnose the cause and remove the fault, at our workshop or on site at the customer's premises (construction site, hall, warehouse), with original or OEM-grade replacement parts.
← Back to Haulotte serviceContact
The fastest way is by phone: service +48 609 609 105 (also WhatsApp), or write to serwis@fajnepodnosniki.pl.
- Phone (service):
- +48 609 609 105
- E-mail:
- serwis@fajnepodnosniki.pl
- WhatsApp:
- +48 609 609 105
- Base and office:
- ul. Brzozowa 12, 86-061 Brzoza near Bydgoszcz, Poland
- Office hours:
- Monday to Friday, 7:30–15:30 (Polish time)
- Response time:
- Messages: a reply within 1–2 hours.
