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Genie GS scissor lifts with SmartLink control (GS-1930, GS-1932, GS-2632, GS-3246, GS-4047, GS-4655)

Genie error code C078 — TELEMATICS NOT DETECTED

Message on the display: TELEMATICS NOT DETECTED

Code C078 occurs in machines: Genie GS-1332m, GS-1432m, GS-1932m, GS-1932, GS-2632, GS-3232, GS-2646, GS-3246, GS-4046, GS-4655, GR-12, GR-15, GR-20, GRC-12, QS-12R, QS-15R, QS-20R, QS-12W, QS-15W, QS-20W.

warning / function limited

Telematics device not detected by GCON.

Description from the Genie service manual, in the original wording.

Effect on the machine: Telematics is installed: Connect the telematics device to the GCON. Telematics is not installed: Navigate to the options menu on the machine and disable telematics.

Possible causes

  • Telematics device not connected.
  • Telematics device not installed.

What you can do

Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.

What service does

A qualified service technician reads the code with the manufacturer's diagnostic tools, finds the cause, clears the code and carries out a function test.

Source: Genie Service and Repair Manual GS-30/32/46/47 (Part No. 1272217GT), Fault Codes section.

The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.

Does code C078 not go away?

RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.

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