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Older Genie S-100, S-105, S-120, S-125: display messages

Genie message — DCON CAN NO RESPONSE

This message occurs in machines: Genie S-100, S-105, S-120, S-125.

blocking fault

The Genie display shows this message as “DCON CAN NO RESPONSE”. It is a blocking fault or a safety-related code: do not use the machine until the cause has been found and removed.

Effect on the machine: All drive chassis functions inoperative.

Possible causes

  • Open or shorted wires in CAN bus circuits between DCON and TCON control box’s.

What you can do

Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.

Solution from the manual

Repair damage in circuit wiring. Refer to electrical schematic to troubleshoot or consult Genie Industries Service Department.

Source: Genie Service Manual S-100 / S-105 / S-120 / S-125 (Part No. 62401), Fault Codes section.

The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.

Does the message not go away?

RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.

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