Genie Z-40/23N and Z-33/18: AC drive motor controller
Genie error code 13912 — High temperature
Message on the display: High temperature
Code 13912 occurs in machines: Genie Z-33/18 DC, Z-40/23N, Z-40/23N RJ.
blocking fault
Functions and drive start to degrade and quit. One or both motor controllers have exceeded 85°C/185°F.
Description from the Genie service manual, in the original wording.
Possible causes
The manual does not list the causes for this code: the service technician establishes them during diagnosis of the machine.
What you can do
Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.
Solution from the manual
Let the AC motor controllers cool off. If fault persist with AC motor controllers cooled, replace faulty AC motor controller.
Source: Genie Service and Repair Manuals (Part No. 119817, 1268528, 1268514), AC motor controller code table.
The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.
Does code 13912 not go away?
RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.
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