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Genie DC and FE electric boom lifts (Z-60 DC, S-60 DC, Z-45 DC, Z-45 FE, Z-33/18 DC)

Genie error code 56-13 — Telematics Device — Not Detected

Message on the display: Telematics Device — Not Detected

Code 56-13 occurs in machines: Genie Z-60 DC, S-60 DC, Z-45 DC, Z-45 FE, Z-33/18 DC.

warning / function limited

The Genie display shows code 56-13 with the message “Telematics Device — Not Detected”. It is a warning: some functions of the machine may be limited until the cause has been removed.

Effect on the machine: Only basic telematics functionality

Possible causes

  • Genie Telematics Device not detected when option is enabled

What you can do

Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.

Solution from the manual

Verify: · CAN bus wiring · Telematics device is functioning

Source: Genie Service and Repair Manuals (Part No. 1307785, 1299608, 1297714, 1271125, 1268514), Fault Codes section.

The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.

Does code 56-13 not go away?

RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.

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