Older Genie GS-3384 RT (before serial number GS8403-40213)
Genie error code 20 — Starting aid button fault at platform controls
Message on the display: Starting aid button fault at platform controls
Code 20 occurs in machines: Genie GS-3384 RT.
blocking fault
The Genie display shows code 20 with the message “Starting aid button fault at platform controls”. It is a blocking fault or a safety-related code: do not use the machine until the cause has been found and removed.
Possible causes
- Faulty switch circuit board in platform control box.
What you can do
Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.
Solution from the manual
Replace switch circuit board in platform control box.
Source: Genie Service Manual GS-3384 (Part No. 82259), Fault Code Chart ‘before serial number GS8403-40213’.
The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.
Does code 20 not go away?
RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.
Genie service · Genie parts · All Genie codes of this system