Genie Z-40/23N, Z-40/23N RJ and Z-33/18: machine control
Genie error code 83-21 — Disabled By Owner —
Message on the display: Disabled By Owner —
Code 83-21 occurs in machines: Genie Z-33/18 DC.
blocking fault
The Genie display shows code 83-21 with the message “Disabled By Owner —”. It is a blocking fault or a safety-related code: do not use the machine until the cause has been found and removed.
Effect on the machine: Lift and Drive functions disabled or slowed remotely by GTM Request from Telematics Device. Lift and Drive functions disabled remotely according to the machine configuration by Track&Trace device
Possible causes
The manual does not list the causes for this code: the service technician establishes them during diagnosis of the machine.
What you can do
Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.
Solution from the manual
contact machine owner
Source: Genie Service and Repair Manuals (Part No. 119817, 1268528, 1268514), Fault Codes section.
The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.
Does code 83-21 not go away?
RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.
Genie service · Genie parts · All Genie codes of this system