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Genie S-40 XC

Genie error code 12-13 — Machine CAN Bus — Not detected

Message on the display: Machine CAN Bus — Not detected

Code 12-13 occurs in machines: Genie S-40 XC.

blocking fault

The Genie display shows code 12-13 with the message “Machine CAN Bus — Not detected”. It is a blocking fault or a safety-related code: do not use the machine until the cause has been found and removed.

Effect on the machine: Machine will not be functional.

Possible causes

  • Machine CANBUS CAN+ or CAN- shorted to supply.

What you can do

Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.

Solution from the manual

* Verify with a voltmeter that CAN+ and CAN- lines are not shorted. *Measure the resistance between D82CAN+ (YL, TCON J5-3) and D81CAN- (GR, TCON J5-4); should be between 55 and 65 ohms. * D81CAN+ (YL, TCON J5-3) should be between 1V and 5V. * D81CAN- (GR, TCON J5-4) should be between 1V and 5V. * Remove short(s) and cycle power.

Source: Genie Service and Repair Manual S-40 XC (Part No. 1322629, 1286829GT), Fault Codes section.

The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.

Does code 12-13 not go away?

RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.

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