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Genie S-40 XC

Genie error code 78-36 — Platform Controller (PCON) — Not detected

Message on the display: Platform Controller (PCON) — Not detected

Code 78-36 occurs in machines: Genie S-40 XC.

blocking fault

The Genie display shows code 78-36 with the message “Platform Controller (PCON) — Not detected”. It is a blocking fault or a safety-related code: do not use the machine until the cause has been found and removed.

Effect on the machine: Controls from the platform will not operate.

Possible causes

  • PCON not detected.

What you can do

Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.

Solution from the manual

* Verify PCON is receiving power. Check for 12 V on J15-2 (+) and J15-1 (-). * Verify PCON is receiving ESTOP signals. With ground ESTOP pulled out and keyswitch set to Platform, verify 12 V is reaching PCON J15-10. * Verify CAN bus is functional. Pull out connector J15 from the PCON and with a voltmeter set to resistance verify that pins 3 and 4 on the harness connector measure between 110 and 130 Ohms. Check wiring and boom cable for open or short circuits if resistance check fails. * Replace PCON if necessary.

Source: Genie Service and Repair Manual S-40 XC (Part No. 1322629, 1286829GT), Fault Codes section.

The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.

Does code 78-36 not go away?

RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.

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