Genie S-85 XC FE and S-85 XC E (hybrid and electric drive)
Genie error code 21-11 — Pri Boom Up / Down Joystick — Shorted to supply
Message on the display: Pri Boom Up / Down Joystick — Shorted to supply
Code 21-11 occurs in machines: Genie S-85 XC FE, S-85 XC E.
blocking fault
The Genie display shows code 21-11 with the message “Pri Boom Up / Down Joystick — Shorted to supply”. It is a blocking fault or a safety-related code: do not use the machine until the cause has been found and removed.
Effect on the machine: Associated function disabled
Possible causes
- >5V at neutral
What you can do
Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.
Solution from the manual
* 5V supply from PCON pin 8 to joystick pin 2 (P109PWR GR/WH). * B- from PCON pin 9 to joystick pin 1
Source: Genie Service and Repair Manual S-85 XC FE / E (Part No. 1337498), Fault Codes section.
The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.
Does code 21-11 not go away?
RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.
Genie service · Genie parts · All Genie codes of this system
Neighbouring Genie codes
- 20-11Primary boom extend/retract joystick — Shorted to supply
- 20-16Primary boom extend/retract joystick — Value at 0 V
- 20-17Primary boom extend/retract joystick — Not calibrated
- 21-16Pri Boom Up / Down Joystick — Value at 0 V
- 21-17Pri Boom Up / Down Joystick — Not calibrated
- 22-21Primary boom up coil — Valve status fault