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Genie S-85 XC FE and S-85 XC E (hybrid and electric drive)

Genie error code 265-21 — Charger USB — Fault

Message on the display: Charger USB — Fault

Code 265-21 occurs in machines: Genie S-85 XC FE, S-85 XC E.

warning / function limited

The Genie display shows code 265-21 with the message “Charger USB — Fault”. It is a warning: some functions of the machine may be limited until the cause has been removed.

Effect on the machine: Can't Load Software or Charge Profile Can't Retreive Charge History

Possible causes

  • There has been a problem mounting or unmounting the USB Flash Drive.

What you can do

Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.

Solution from the manual

*Remove and re-insert USB Drive *If the condition persists then remove AC and battery for minimum 30 seconds and retry charger

Source: Genie Service and Repair Manual S-85 XC FE / E (Part No. 1337498), Fault Codes section.

The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.

Does code 265-21 not go away?

RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.

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