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Genie XC, HF and J boom lifts (S-60 XC, S-80 XC, S-85 XC, S-80 HF, S-85 HF, S-60 J, S-80 J)

Genie error code 83-21 — Disabled — By owner

Message on the display: Disabled — By owner

Code 83-21 occurs in machines: Genie S-60 XC, S-80 XC, S-85 XC, S-80 HF, S-85 HF, S-60 J.

blocking fault

The Genie display shows code 83-21 with the message “Disabled — By owner”. It is a blocking fault or a safety-related code: do not use the machine until the cause has been found and removed.

Effect on the machine: Machine will not be functional, or have limited functionality, depending on the telematics option.

Possible causes

  • The telematics module has locked out machine operation.

What you can do

Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.

Solution from the manual

* Call machine owner to re-enable machine functions.

Source: Genie Service and Repair Manuals (Part No. 1316494, 1315679, 1288652, 1280490, 1285305, 1285307), Fault Codes section.

The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.

Does code 83-21 not go away?

RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.

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