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Genie S-85 XC FE/E, S-60 DC, Z-60 DC: drive motor controllers

Genie error code 0x2710 — User 1 Fault Global Drive Shutdown

Message on the display: User 1 Fault Global Drive Shutdown

Code 0x2710 occurs in machines: Genie S-85 XC FE, S-85 XC E, Z-60 DC, S-60 DC.

blocking fault

Flash pattern 5-1 (flash code 0x51).

Description from the Genie service manual, in the original wording.

Effect on the machine: Drive Inhibited

Possible causes

  • A serious fault (Genie severity = 4) has occurred on one motor controller that requires that the other motor controllers shut down also.

What you can do

Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.

Solution from the manual

Set: Serious fault on 1 or more drive controllers. Clear: Repower with problem corrected.

Source: Genie Service and Repair Manuals (Part No. 1337498, 1307785, 1299608), drive controller code table.

The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.

Does code 0x2710 not go away?

RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.

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