Genie DC and FE electric boom lifts (Z-60 DC, S-60 DC, Z-45 DC, Z-45 FE, Z-33/18 DC)
Genie error code 20-11 — Primary Extend/Retract Joystick Rocker — Shorted to supply
Message on the display: Primary Extend/Retract Joystick Rocker — Shorted to supply
Code 20-11 occurs in machines: Genie Z-33/18 DC.
blocking fault
The Genie display shows code 20-11 with the message “Primary Extend/Retract Joystick Rocker — Shorted to supply”. It is a blocking fault or a safety-related code: do not use the machine until the cause has been found and removed.
Effect on the machine: Primary Boom Extend/ Retract Disabled
Possible causes
- 5V
What you can do
Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.
Solution from the manual
Inspect and repair joystick: *5V at JC7-2 (P162JPW OR) *B- at JC7-1 (JSGND BR) *1050 to 3750 mV at JC7-5 & PCON C28-5 (C163PLS BL/ WH) through joystick motion. Replace joystick
Source: Genie Service and Repair Manuals (Part No. 1307785, 1299608, 1297714, 1271125, 1268514), Fault Codes section.
The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.
Does code 20-11 not go away?
RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.
Genie service · Genie parts · All Genie codes of this system