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Genie S-85 XC FE and S-85 XC E (hybrid and electric drive)

Genie error code 97-21 — Drive motor speed — Fault

Message on the display: Drive motor speed — Fault

Code 97-21 occurs in machines: Genie S-85 XC FE, S-85 XC E.

blocking fault

The Genie display shows code 97-21 with the message “Drive motor speed — Fault”. It is a blocking fault or a safety-related code: do not use the machine until the cause has been found and removed.

Effect on the machine: Electric brakes set

Possible causes

  • Drive motors do not slow during braking

What you can do

Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.

Solution from the manual

* Check operation and calibration of the UTS level sensor. * Check motor & motor controller phase leads and main power connections.

Source: Genie Service and Repair Manual S-85 XC FE / E (Part No. 1337498), Fault Codes section.

The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.

Does code 97-21 not go away?

RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.

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