Genie S-85 XC FE/E, S-60 DC, Z-60 DC: drive motor controllers
Genie error code 0x2120 — Severe B+ Undervoltage
Message on the display: Severe B+ Undervoltage
Code 0x2120 occurs in machines: Genie S-85 XC FE, S-85 XC E, Z-60 DC, S-60 DC.
blocking fault
Flash pattern 1-7 (flash code 0x17).
Description from the Genie service manual, in the original wording.
Effect on the machine: No drive torque. Fault Action: ShutdownPump ShutdownMotor Dual Drive This Motor: TrimDisable Other Motor: TrimDisable
Possible causes
- Non-controller system drain on battery.
- Battery resistance too high.
- Battery disconnected while driving.
- Blown B+ fuse or main contactor did not close.
- Battery parameters are misadjusted. See Programmer » Monitor menu » Controller » Capacitor Voltage.
What you can do
Switch the machine off with the emergency stop and switch it on again. If the code comes back, do not use the machine and call service.
Solution from the manual
Set: When Main is closed and the FET Bridge is enabled, either the undervoltage drive current cut back = 0% for 64 ms or the Brownout Voltage is reached. Clear:Undervoltage drive current cut back > 0% for 100 ms and capacitor voltage > brownout voltage.
Source: Genie Service and Repair Manuals (Part No. 1337498, 1307785, 1299608), drive controller code table.
The descriptions are quoted from the manufacturer's service documentation and are for guidance only. Clearing codes, calibrations and repairs are carried out by a qualified service technician according to the manual for the specific serial number. A machine with an active blocking code must not be used until the cause has been removed.
Does code 0x2120 not go away?
RK Rental services Genie lifts at our workshop or on site at the customer's premises (construction site, factory, warehouse). We read the code, remove the cause and select the parts by serial number.
Genie service · Genie parts · All Genie codes of this system
